MindBall Terms & Conditions
Last Updated: January 28, 2026
Welcome to the MindBall world. Please read these Terms and Conditions carefully before starting your mental balance and mindfulness journey. These govern the legal relationship between you and MUTER BİLİŞİM ANONİM ŞİRKETİ (hereinafter "MindBall", "we", or "our"). By downloading, accessing, or using the application, you acknowledge that you have read and agree to these Terms and Conditions as may be in effect from time to time. If you do not accept this agreement, you may not use the Service and its content.
1. Age Restriction and Eligibility
1.1 You must be at least eighteen (18) years old and legally capable of entering into a binding contract to access our Service. 1.2 MindBall is intended for the personal use of individuals aged 18 and over. You agree not to allow minors to access the service without your supervision.
2. Nature of Service and Medical Disclaimer
2.1 MindBall is a digital personal development platform offering breathing exercises, mindfulness exercises, and mental balance content. 2.2 Medical Disclaimer: MindBall does not provide medical, psychological, or clinical services. The application is not a substitute for professional treatment. 2.3 In cases of serious or ongoing physical/emotional distress, users should seek professional support. MindBall does not assume intervention or responsibility for such situations.
3. Subscriptions and Payment
3.1 MindBall offers various subscription plans. You can purchase a subscription through the MindBall web purchase flow or through a third party in-app subscription channel (Apple App Store or Google Play Store), depending on the platform you choose. 3.2 Automatic Renewal: Unless you cancel your subscription before the renewal date, your subscription will automatically renew for an additional billing period. 3.3 Fees: Subscription fees are charged at the prices displayed in the relevant purchase channel. MindBall is not directly responsible for payment and billing processes managed by third-party stores or web billing infrastructure.
4. Cancellation and Termination Rights
4.1 You can cancel your subscription at any time through the original purchase channel. App Store purchases are cancelled through Apple ID settings, Google Play purchases through Google Play account settings, and web purchases through the web billing/account support flow. 4.2 Upon cancellation, your subscription will end at the end of the current billing period. No refunds are provided for unused periods (except as required by law). 4.3 In the event of a violation of this agreement or applicable laws, MindBall reserves the right to suspend or terminate your access without notice.
5. Use of Service and Restrictions
5.1 You are granted a limited, revocable, and non-exclusive right to use the Service for personal and non-commercial purposes. 5.2 Prohibited Actions:
- Copying, distributing, selling, or sublicensing content.
- Reverse engineering or decompiling the Service.
- Engaging in fraudulent or illegal activities.
6. Intellectual Property Rights
6.1 The Service and all content within it, including text, audio recordings, images, logos, and trademarks, belong to MindBall or its licensors. 6.2 No ownership transfer is made to the user under this agreement.
7. Limitation of Liability
7.1 The Service is provided "as is". No guarantee is given that the Service will always be error-free or uninterrupted. 7.2 MindBall cannot be held liable for indirect damages arising from the use of the application or individual interpretation of content. In no event shall our total liability exceed the amount you paid in the 12 months preceding your claim.
8. Changes and Effective Date
8.1 MindBall reserves the right to modify these Terms and Conditions at any time. If changes adversely affect users, at least 30 days' prior notice will be given. 8.2 Your continued use of the Service means you accept the current terms.
9. Additional Provisions
9.1 Service Delivery and Technical Requirements
MindBall provides a digital service for playing content on compatible devices and in-app offline use. You need internet access and a compatible device with an up-to-date software version to use the Service.
9.2 User Responsibility and Account Security
You are responsible for controlling your account, not sharing your password, and preventing unauthorized access. If others use the service through your account, you are directly responsible for their compliance with this agreement and all their actions.
9.3 Service Interruptions and Maintenance
While we aim to make the Service available 24/7, we do not guarantee that the platform will always be completely error-free or uninterrupted. We reserve the right to temporarily shut down the service for necessary upgrades, technical maintenance, or bug fixes.
9.4 Assignment of Rights and Subcontractors
We have the right to assign our rights and obligations under this agreement, in whole or in part, to third parties. We may engage subcontractors for the provision of the service or management of payment systems.
9.5 Governing Law and Dispute Resolution
This agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey, excluding conflict of laws principles. For disputes that cannot be resolved between the parties, the Consumer Arbitration Committees in your place of residence or the Istanbul (Çağlayan) Courts and Enforcement Offices shall have jurisdiction.
10. Contact Information
You can contact us through the following channels:
MUTER BİLİŞİM ANONİM ŞİRKETİ
MASLAK BEYBİ GIZ PLAZA A BLOK, 1/55, SARIYER, İSTANBUL
We also recommend reviewing our Privacy Policy. Privacy Policy